At Hewto, we are dedicated to helping you sift through a mountain of resumes with our AI copilot. However, due to the digital and personalised nature of our service, all sales are final, and we do not offer refunds, exchanges, or cancellations once a purchase has been completed.
Please note the following:
All Sales Are Final: Once you purchase a copilot package or any other service through Hewto, the transaction is final. Please ensure you have reviewed your selections carefully before completing your purchase.
No Cancellations: Orders cannot be canceled or modified after they have been placed. Please double-check your requirements before finalizing your order.
Digital Services: Hewto’s services are digital and customized based on your inputs. As such, no refunds will be issued once the service has been delivered or accessed.
Service-Based Products: Our service includes candidate search guidance and support, which is non-refundable once provided. We recommend thoroughly reviewing the service offerings before making a purchase.
Disputes: If you believe there has been an error in the billing or service delivery, please contact our support team within 1 day of the transaction. We will review your case and work to resolve any issues.
Exceptions: In rare and exceptional cases, at our sole discretion, we may offer refunds or adjustments depending on the circumstances. This will be handled on a case-by-case basis. By using Hewto’s services and completing a purchase, you agree to this non-refund policy. For any questions or concerns, please reach out to our customer support team at care@hewto.ai.
